Frequently Asked Questions

How to order a Pergola?

Ordering a pergola from Backyard Living Structures is simple. You can view our pergola gallery for inspiration and design a custom pergola that fits your specific needs

Order it online
Call us to place the order

We accept all major credit cards and personal checks.

Order your pergola online

How to measure a Pergola?

Understanding how our vinyl pergolas our measured is a very important factor in finding the perfect pergola for your deck, patio, pool, or outdoor kitchen area.

For a guide to understanding your custom pergola dimensions follow the link below.

Pergola Measuring and dimensions

Frequently Asked Pergola Questions

As pergola experts we want to answer any and all questions you have. We have compiled a list of answers to common questions you might have. Topics include:

General Questions
Care and Cleaning
Assembly
Purchasing

Find answers to common questions

If we haven’t answered your question, feel free to call us at 800-352-1672 or email us at [email protected]. We’ll be glad to help you.